Monitoring Requirements Not Met for Southlake Utilities 

We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not our drinking water meets health standards. During 2023 we did not monitor the required second round of synthetic organic contaminants and did not monitor for secondary contaminants, and therefore cannot be sure of the quality of our drinking water during that time.

To review relevant health effects of the contaminants, please follow this link.

What should I do?

There is nothing you need to do at this time.

What happened? What is being done?

To address this oversight, we are implementing the following corrective actions:
● Immediate Resampling: Secondaries were resampled on 1/16/24, and Secondary contaminants will be collected on the scheduled date of 2/12/24 to ensure the completion of the required sampling rounds.
● Internal Review: We will conduct a thorough internal review of our sampling and implement measures to prevent such incidents in the future.
● Staff Training: Our team will undergo additional training on the importance of adhering to the sampling schedule and the significance of each sampling round for Secondary contaminants.

For more information, please contact Charles Shields at 863-557-8647 or email

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by Southlake Utilities. State Water System ID#: 3354916

Date distributed: 1/26/2024