Dear Southlake Utilities, Inc. Customers,
If you receive an error message after submitting your credit card payment, please get in touch with our office at 352-394-8898. Please do not attempt to process the payment again before speaking to a representative, as you may receive a duplicate payment charge and will be subject to additional credit card processing fees.
If you have processed a Southlake Utilities, Inc. payment twice, please get in touch with the office regarding a refund. Southlake Utilities, Inc. is NOT responsible for refunding duplicate credit card processing fees, as this is a fee imposed by the credit card company. Disputing charges with your bank will result in additional Southlake Utilities, Inc account fees..
Thank you,
Southlake Utilities, Inc.
WHEN MAKING AN ONLINE PAYMENT, PLEASE MAKE SURE TO USE THE CUSTOMER LOGIN LINK ON OUR WEBSITE AND NOT A THIRD-PARTY PAYMENT COMPANY.
